Help & Support

We're here to help

Have questions or need assistance with LinkedIn Growth 360? We're here to help you get the most out of the extension.

Email Support

For any questions, issues, or feedback about LinkedIn Growth 360, please reach out to our support team via email.

πŸ“§ We typically respond within 24-48 hours during business days.

Common Topics

πŸš€ Getting Started

  • Installing the Chrome extension
  • Creating and verifying your account
  • Understanding the 7-day trial
  • First-time setup and configuration

πŸ’³ Billing & Subscription

  • Upgrading to Premium (β‚Ή399/month or β‚Ή3,099/year)
  • Payment methods and Razorpay
  • Canceling your subscription
  • Refund policy and billing questions

πŸ› οΈ Technical Issues

  • Extension not appearing on LinkedIn
  • Login or authentication problems
  • Comment generation errors
  • Browser compatibility issues

πŸ’‘ Feature Requests

  • Suggesting new response styles
  • Requesting additional tones
  • Platform expansion ideas
  • General feedback and improvements

Quick Help

πŸ”‘ Account Access

Forgot your password? Use the "Forgot Password" option in the extension popup to receive a reset code via email.

πŸ“§ Email Verification

Check your spam folder if you don't receive the OTP code. The code expires in 15 minutes, so request a new one if needed.

πŸ”„ Extension Not Working

Try refreshing the LinkedIn page or reloading the extension in chrome://extensions. Make sure you're on linkedin.com/feed or a post page.

πŸ’¬ Comment Quality

The AI generates drafts based on post content. Always review and edit before posting to ensure it matches your voice and intent.

πŸ“± Mobile Support

Currently, the extension only works on Chrome desktop. Mobile Chrome doesn't support extensions yet.

πŸ”’ Privacy & Security

We never auto-post or store your LinkedIn credentials. The extension only helps you writeβ€”you control what gets published.

Still need help?

Don't hesitate to reach out. We're committed to making your experience with LinkedIn Growth 360 smooth and productive.

Email Support Team

mail@digitalworkdesk.com