Help & Support
We're here to help
Have questions or need assistance with LinkedIn Growth 360? We're here to help you get the most out of the extension.
Email Support
For any questions, issues, or feedback about LinkedIn Growth 360, please reach out to our support team via email.
π§ We typically respond within 24-48 hours during business days.
Common Topics
π Getting Started
- Installing the Chrome extension
- Creating and verifying your account
- Understanding the 7-day trial
- First-time setup and configuration
π³ Billing & Subscription
- Upgrading to Premium (βΉ399/month or βΉ3,099/year)
- Payment methods and Razorpay
- Canceling your subscription
- Refund policy and billing questions
π οΈ Technical Issues
- Extension not appearing on LinkedIn
- Login or authentication problems
- Comment generation errors
- Browser compatibility issues
π‘ Feature Requests
- Suggesting new response styles
- Requesting additional tones
- Platform expansion ideas
- General feedback and improvements
Quick Help
π Account Access
Forgot your password? Use the "Forgot Password" option in the extension popup to receive a reset code via email.
π§ Email Verification
Check your spam folder if you don't receive the OTP code. The code expires in 15 minutes, so request a new one if needed.
π Extension Not Working
Try refreshing the LinkedIn page or reloading the extension in chrome://extensions. Make sure you're on linkedin.com/feed or a post page.
π¬ Comment Quality
The AI generates drafts based on post content. Always review and edit before posting to ensure it matches your voice and intent.
π± Mobile Support
Currently, the extension only works on Chrome desktop. Mobile Chrome doesn't support extensions yet.
π Privacy & Security
We never auto-post or store your LinkedIn credentials. The extension only helps you writeβyou control what gets published.
Still need help?
Don't hesitate to reach out. We're committed to making your experience with LinkedIn Growth 360 smooth and productive.
Email Support Teammail@digitalworkdesk.com