Privacy Policy

1. Introduction

LinkedIn Growth 360 ("we," "our," or "us") operates a Chrome browser extension that helps users generate AI-powered comments for LinkedIn posts. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our extension and services.

By using LinkedIn Growth 360, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not install or use the extension.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email Address: Used for account creation, authentication, password reset, and communication
• Password: Stored securely using industry-standard encryption (bcrypt hashing)
• Account Status: Trial status, subscription information, and payment details

2.2 Usage Information

When you use the extension, we collect:

• LinkedIn Post Content: Text from posts you choose to generate comments for (processed transiently, not stored permanently)
• Generated Comments: Comments created by our AI (not stored on our servers)
• Generation Preferences: Your chosen response style, tone, length, and emoji preferences
• Extension Usage Data: Features accessed, generation requests, and API interactions

2.3 Payment Information

When you subscribe to Premium:

• Payment Processing: Handled exclusively by Razorpay (our payment processor)
• Subscription Details: Plan type, billing cycle, renewal date, and subscription status
• We do not store your credit card numbers, CVV, or full payment credentials

2.4 Technical Information

• Browser Information: Chrome extension ID and version
• IP Address: For security and fraud prevention
• Logs: Error logs and API request logs for troubleshooting

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Generate AI-powered LinkedIn comments based on post content you submit
• Authenticate your account and manage your sessions
• Process your trial and subscription status
• Deliver the extension features you've subscribed to

3.2 Communication

• Send account verification codes (OTP) via email
• Send password reset codes when requested
• Respond to support inquiries and provide customer service
• Send important service updates (e.g., subscription changes, policy updates)

3.3 Payment Processing

• Process subscription payments through Razorpay
• Handle subscription renewals and cancellations
• Manage billing and invoicing

3.4 Service Improvement

• Analyze usage patterns to improve AI comment quality
• Debug technical issues and improve extension performance
• Develop new features based on user needs

3.5 Security and Fraud Prevention

• Detect and prevent fraudulent activities
• Monitor for unauthorized access attempts
• Enforce our Terms of Service

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

4.1 Third-Party Service Providers

• OpenAI: Post content is sent to OpenAI's API to generate comments. OpenAI's use of data is governed by their Privacy Policy
• Razorpay: Payment and subscription information is processed by Razorpay. See Razorpay's Privacy Policy
• Email Service (Zoho): OTP and password reset emails are sent through Zoho Mail

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, etc.)
• Requests from government authorities
• Situations involving potential threats to safety
• Protection of our legal rights and property

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

5. Data Storage and Security

5.1 Data Storage

• Account Data: Stored in our secure MySQL database
• LinkedIn Post Content: Processed transiently through OpenAI API and not permanently stored
• Generated Comments: Not stored on our servers; displayed only in your browser
• Location: Data is stored on servers located in secure data centers

5.2 Security Measures

We implement industry-standard security measures to protect your data:

• Encryption: All data transmission uses HTTPS/TLS encryption
• Password Security: Passwords are hashed using bcrypt with salt
• Authentication: JWT tokens for secure session management
• Access Controls: Strict access limitations to production systems
• Regular Updates: Security patches and updates applied promptly

5.3 Data Retention

• Active Accounts: Retained as long as your account is active
• Deleted Accounts: Personal data deleted within 30 days of account deletion request
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Update your email or account details through the extension

6.2 Data Deletion

You can request deletion of your account and associated data by:

• Contacting us at mail@digitalworkdesk.com
• We will process deletion requests within 30 days
• Some data may be retained for legal or security purposes

6.3 Opt-Out Rights

• Marketing Emails: We do not send marketing emails
• Service Emails: Transactional emails (OTP, receipts) cannot be disabled as they are necessary for the service

6.4 Data Portability

You can request a copy of your data in a machine-readable format by contacting us at mail@digitalworkdesk.com.

7. Chrome Extension Permissions

Our Chrome extension requires specific permissions to function:

7.1 LinkedIn Website Access

• Permission: Access to https://www.linkedin.com/*
• Purpose: Read post content, inject UI elements, and insert generated comments
• Limitation: We only access content when you explicitly click "Generate comment"

7.2 Storage Permission

• Purpose: Store your authentication token locally in browser storage
• Data Stored: JWT token, user preferences

7.3 Network Access

• Purpose: Communicate with our API server to generate comments
• Endpoints: Only linkedincommentgenerator.digitalworkdesk.com

7.4 What We Don't Access

• Your LinkedIn login credentials
• Your LinkedIn messages or private information
• Your browsing history on other websites
• Any data from other tabs or windows

8. LinkedIn Integration

Important: LinkedIn Growth 360 is not affiliated with, endorsed by, or connected to LinkedIn Corporation or Microsoft.

• We do not access your LinkedIn account credentials
• We do not auto-post or publish comments on your behalf
• All comments are inserted as drafts for your review before posting
• We only read post content visible on the page when you click "Generate comment"
• Your use of LinkedIn remains subject to LinkedIn's Terms of Service and Privacy Policy

9. Children's Privacy

LinkedIn Growth 360 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at mail@digitalworkdesk.com, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using LinkedIn Growth 360, you consent to the transfer of your information to our facilities and to the third parties with whom we share it.

11. Cookies and Tracking

Our website and extension do not use cookies or third-party tracking technologies. We use local browser storage only for:

• Storing your authentication token (JWT)
• Saving your comment generation preferences
• Maintaining your session state

This data remains in your browser and is never shared with third parties for advertising or tracking purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if changes are material
• Post a notice in the extension if changes affect how we collect or use data

Your continued use of LinkedIn Growth 360 after changes become effective constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 48 business hours.